Effective Date: March 2025
At ReyCraft Digital Solutions (referred to as “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the information you provide when interacting with our website https://reycraft.com, our contact forms, and the digital services we offer, including Shopify app development, WordPress solutions, web design, and digital marketing.
1. Information We Collect
a) Personal Information
We collect personal data when you:
- Fill out our contact forms
- Request a quote or consultation
- Sign up for newsletters or updates
- Use or install our Shopify apps or WordPress plugins
This may include:
- Full name
- Email address
- Phone number
- Business or store URL
- Billing and payment details (for paid services or apps)
b) Automatically Collected Information
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Referral source
- Time and date of visit
We use this data to analyze trends, administer the site, and improve our user experience.
2. How We Use Your Information
We use the information collected to:
- Respond to your inquiries and support requests
- Provide services such as custom development, Shopify app installation, or WordPress customization
- Process payments (if applicable)
- Improve our website and marketing efforts
- Send updates, offers, or newsletters (if you’ve opted in)
- Ensure app functionality and performance (in case of Shopify apps)
3. Shopify App Data Policy
For our Shopify apps, we may access limited store information necessary for app functionality.
This includes:
- Store name and email
- Installed theme details
- Order, product, or customer data only if required and permitted by the app’s scope
We do not sell or share store data. All data is handled securely and only for providing the service.
4. Cookies & Tracking
Our website uses cookies to:
- Maintain session states
- Track website performance and user behavior
- Improve loading speeds and personalization
You can control cookies via your browser settings.
5. Third-Party Services
We may share your data with trusted third parties only to help us deliver our services. These include:
- Payment gateways (e.g., Stripe, PayPal)
- Email marketing platforms (e.g., MailerLite)
- Analytics tools (e.g., Google Analytics)
- CRM systems (e.g., Trello, Notion, or ClickUp for project management)
Each provider has its own privacy practices. We encourage reviewing their privacy policies.
6. Data Security
We take all reasonable steps to secure your personal data using:
- SSL encryption
- Secure servers and firewalls
- Access control and password protection
7. Data Retention
We retain your data only as long as needed for service delivery, legal compliance, or customer support. You may request deletion at any time.
8. Your Rights
Depending on your location (e.g., EU, UK, or California), you may have rights to:
- Access your personal data
- Request corrections or deletion
- Withdraw consent
- Object to processing
- File a complaint with a data protection authority
To exercise any of these rights, contact us using the information below.
9. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect data from children. If we become aware of such data, we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website. Material changes will be communicated via email or notice on our website.
11. Contact Us
For any privacy-related questions or data access requests, please contact:
ReyCraft Digital Solutions
Email: [contact@reycraft.com]
Website: https://reycraft.com
